This toy is horrendous
I ordered this for my precious little puppy, Kitty. First of all, when I ordered it, it said it would come in 5-10 days but it took 2 years!!!! I ordered it in January of 2022 and it just arrived! Second of all, when I gave it to my dog, he started ripping out all of the hair and now my Elmo is bald! In the description it says and I quote, "made for tug" and "long and strong hair" which is the opposite of what happened. For reference this is what Elmo looks like now:
Kitty, my dog, is now crying like a baby because she is so disappointed in BarkShop.
Hi Sophia, thank you for taking the time to share your feedback! Our sincerest apologies for the extended delay in delivery and the disappointment caused by the quality of the product. We will do our best to give you and Kitty a better experience. We will connect with you via email so we can find a solution that works for you and your pup. Your feedback matters to us, thank you for allowing us to work with you and give you and your pup the experience that you deserve.