Misleading description
I bought this toy several months ago as an add to his regular box during the 420 promotion. He loved it! Loved it so much that I wanted to buy a few more so that he would have them when he killed the one he had. I have a 55lb Pit Mix. I checked back several times in the Barkshop and it was always out of stock. Last week I found this available and ordered two along with some other toys. I read the description, no “small” or “large” was listed, so I assumed it must be the only size they make, just like the one he already had. I saw that it was 3.25 inches tall. I looked at his current gummy bear and it looked like the same measurement. I did not break out a tape measure, but this seemed right, so I didn’t think anything of it. There was nothing listed in this description that it is for a small dog (up to 20 lbs) . I believed I was getting the one I previously bought. Especially since the price was $16, I would never expect that they would charge that much for a toy designed for a very small dog. That’s on the high end even for the large dog toys I buy from Bark. My gummy bears arrived and they are so tiny! The tag says small, up to 20 lbs. I broke out a tape measure to check, thinking that surely they sent me the wrong one. The one I had before measured 3.75 inches and this one is 3 inches exactly. Very disappointed that I paid $32 to get two toys that I’m sure my dog can’t use, as they are small enough to be a choking hazard. Technically, they didn’t send the wrong size,…
BarkShop
Hi Melissa! Thank you for taking the time to share your feedback. We’re so sorry to hear that the appearance of the Gummy Buddy toy didn’t match your expectations. We will do our best to give you and your pup a better experience. We will connect with you via email so we can find a solution that works for you and your pup. Your feedback matters to us, thank you for allowing us to work with you and give you and your pup the experience that you deserve