Hi Geoff, thank you for taking the time to share your feedback. We’re so sorry to hear that the XOXO Tug has been easily defeated after a few minutes of play. We will do our best to give you and your pup a better experience. We will connect with you via email so we can find a solution that works for you and your pup. We’re positive that we can turn your experience around!

Thanks for your review, Jenin. Our apologies that the tug part of the XOXO toy was not a good fit. We recommend supervision when playing and that no part of the toy should be ingested. Thank you for keeping an eye on your pup. We are reaching out via email so we can find better toys for your precious one.